Confirm exactly what the installation scope includes
Before work is scheduled, make sure the rooms, flooring product, installation method, trims, transitions, and any agreed preparation are recorded in the written quote or scope.
If the flooring was purchased separately, provide the exact product and technical information so the installation requirements can be checked against the real site.
- List every room and doorway included in the work
- Confirm who is responsible for product delivery and storage
- Record any agreed removal, disposal, trims, transitions, or furniture handling
Plan access and occupied areas
Clear access from the entry to the work area and discuss parking, lifts, stairs, building rules, pets, security, and the hours when the property can be accessed.
Ask what needs to be moved and when. Furniture, appliances, personal items, and fragile objects should not be assumed to be part of the installation scope unless they are written into it.
Share known site conditions early
Tell the installer about known moisture concerns, previous floor problems, recent building work, under-floor services, or access limitations before the start date.
The sub-floor and surrounding conditions still need to be assessed for the selected product and installation method. Raising known issues early makes it easier to document any preparation or scope change before work proceeds.
Frequently Asked Questions
Do I need to remove all furniture before flooring installation?
It depends on the written scope. Confirm which items you must move, whether any furniture handling is included, and when each room needs to be clear.
What information should I provide if I bought the flooring separately?
Provide the exact product, tone, quantity, technical instructions, delivery timing, and any manufacturer installation requirements available to you.